App 2 Fund LLC operates app2fund at app2fund.com. This policy applies when you visit the website, apply for funding, use app2fund’s services, or otherwise get in touch with app2fund.
Information app2fund collects
Information you provide
The information app2fund collects depends on how you use the website and services. If you apply for funding or contact app2fund, it may include:
- Identity details: Your full name, date of birth, Social Security number or other tax identification number, and government-issued identification.
- Contact details: Your email address, mailing address, and phone number.
- Business details: Your business name, employer identification number (EIN), business address, industry, time in business, annual revenue, and number of employees.
- Financial details: Bank account information, bank statements, credit information and scores, existing debts and financial commitments, and payment processing transactions.
- Application details: How much funding you are requesting, how you plan to use it, and financial projections for your business.
Information collected when you visit
Technical information about your device and website requests may be processed when you visit, including your IP address and approximate location, browser type and version, device type, operating system, requested pages, request times, and referring website.
The public website counts requests to its landing page to understand overall traffic. This server-side counter keeps request times for up to 48 hours to calculate a rolling 24-hour count and retains an aggregate total. It does not store your IP address, browser details, referral information, or a visitor identifier. Repeat visits count separately, and identifiable automated requests are filtered. The separate application portal uses a sign-in cookie and browser storage as explained in Section 8.
How app2fund uses information
app2fund uses information to:
- Handle funding requests: Process applications, review financial information, assess applications for funding, and provide customer support.
- Verify identity and prevent fraud: Check that applicants are who they say they are, identify suspicious activity, and meet legal requirements.
- Review eligibility: Assess creditworthiness and determine which financing options may be available. This may include soft credit checks, which do not affect your credit score.
- Keep you informed: Send application or account updates, deliver service notices, and answer your questions.
- Improve the experience: Understand how people use the website and services, fix problems, and develop new products.
- Meet legal obligations: Respond to valid legal processes and government requests, and follow applicable laws and regulations.
- Send marketing with your consent: Share information about app2fund products and services when you have agreed to receive it. You can opt out at any time.
Sophie and AI assistance
Sophie is app2fund’s AI concierge. app2fund uses AI services to help explain application steps and extract and organize information from uploaded bank statements. Relevant application or document information is processed by the service providers used for that work.
AI output can contain errors or incomplete information. An initial assessment helps guide next steps; it is not a funding approval. The lender performs its own underwriting and makes its own funding decision. Contact privacy@app2fund.com to ask about information app2fund holds or request a correction.
Text messages
If you choose to receive app2fund text messages, these terms apply:
- You choose whether to sign up. Providing your mobile number and checking the text message consent box allows app2fund to send automated messages about account activity, important updates, and occasional offers. Agreeing to texts is not required to apply for or receive funding.
- Message frequency varies.
- Your carrier may charge you. app2fund does not charge for these texts, but your mobile plan’s message and data rates may apply.
- Help is available. Reply HELP for assistance.
- You can stop at any time. Reply STOP to cancel. You will receive a confirmation text, and app2fund will stop sending messages through the program.
The protections for mobile numbers and text message consent in Section 3 also apply here.
How app2fund protects information
app2fund uses security measures designed to protect personal and business information. These include encryption during transmission and at rest, controls on employee access, staff training, and regular security reviews and penetration testing.
These measures help reduce risk, but no website, transmission method, or storage system can promise complete security.
How long app2fund keeps information
app2fund keeps information for as long as it is needed for the purposes described in this policy. Information may also need to be kept to meet legal requirements, resolve disputes, and enforce agreements.
Financial records can have longer retention requirements. Depending on the records and the rules that apply, this may mean keeping them for five to seven years or longer.
Application records, processing results, and recovery copies may be stored separately from an uploaded file. Removing a file from an application does not automatically erase every related record or override applicable retention requirements.
Your choices and privacy rights
Depending on where you live and which laws apply, you may be able to:
- See your information: Request a copy of the personal information app2fund holds about you.
- Correct it: Ask app2fund to fix information that is inaccurate or incomplete.
- Delete it: Request deletion of personal information. Some information may need to be kept because of legal requirements or contractual obligations.
- Receive a usable copy: Request your information in a format you can take to another service, where technically possible.
- Stop marketing messages: Use the unsubscribe link in a marketing email or contact app2fund directly. For texts, reply STOP.
- Make a do-not-sell request: app2fund does not sell personal information. California residents can still submit a request to opt out of the sale of their information.
To make a privacy request or ask about these choices, contact privacy@app2fund.com.
Links to other websites
The app2fund website may link to websites operated by other companies. Those sites have their own content and privacy practices, which app2fund does not control. This policy does not cover those sites, so check their privacy policies before sharing information with them.
Information about children
app2fund’s services are intended for people aged 18 and older. app2fund does not knowingly collect personal information from anyone under 18.
If app2fund learns that it has collected personal information from someone under 18, app2fund will promptly delete it. Contact privacy@app2fund.com if you believe this has happened.
California privacy rights
California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These include the right to know what personal information is collected, request deletion, and opt out of the sale of personal information, where those rights apply.
app2fund does not sell personal information. To ask about California privacy rights or submit a request, contact privacy@app2fund.com.
Updates to this policy
app2fund may update this policy as services, technology, information practices, or legal requirements change.
The latest version will be posted on the app2fund website with a new “Last updated” date. If a change is significant, app2fund will also let you know by email or through a prominent notice on the website.
Contact app2fund
For questions about this policy, concerns about how information is handled, or privacy requests, contact:
- Business: app2fund
- Legal company name: App 2 Fund LLC
- Privacy email: privacy@app2fund.com
- Website: app2fund.com